Wednesday, March 17, 2010
Pay-For-Performance Marketing Requires Leadership
MarketGarden has been offering a pay-for-performance option to clients since we opened up shop in 2004. Basically, it requires a partnership agreement between the agency and the client, wherein we define up front what counts as "performance," how that will be measured, how that will be verified, and what rewards or penalties trigger as a result. We came up with this stance to help differentiate MarketGarden from other ad agencies or marketing design firms in and around Dallas. Quite frankly, I haven't heard anyone else lead with this sort of offering - and for good reason. Marketing is difficult enough to measure, and no one wants to be held accountable for a client who is not willing to execute a plan. That said, this dismal economy has sent a lot of businesses holing up in fear. Business owners and marketing chiefs don't want to make mistakes, much less spend precious resources on perceived "risky" ventures. Marketing budgets have been cut, as a consequence. And marketing departments are doing everything they can in-house just to save their own jobs. Where is the leadership in that? No wonder we're not seeing much of any upside. Everyone's planning for the worst - and getting it! I say now is the time for bold leadership. Now, more than ever, pay-for-performance makes sense. If you want to talk to an agency that is not afraid to put skin in the game - if you want an agency that has trademarked a process and created a mechanism to execute it equitably - give me a call. I'll gladly lead the charge - and accept my share of the blame or the glory. We've been waiting for just such a time as this! Let's talk.
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